Privacy Policy

Personal Data

We collect personal information that you voluntarily provide to us when you:

• Register for an account on our trading platform
• Complete forms for account verification and KYC (Know Your Customer) procedures
• Make deposits or withdrawals
• Place trades or execute transactions
• Subscribe to our newsletters or marketing communications
• Contact our customer support team
• Participate in surveys, contests, or promotional activities

Types of Personal Information

Automatically Collected Information

When you use our Services, we may automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Operating system
• Device identifiers
• Access times and duration of visits
• Pages viewed and navigation patterns
• Trading activity and transaction history
• Cookies and similar tracking technologies

Primary Purposes

We process your personal information for the following legitimate business purposes:

Legal and Regulatory Compliance

As a regulated financial services provider, we must process your information to:

• Comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations
• Meet Know Your Customer (KYC) requirements
• Satisfy tax reporting obligations
• Respond to regulatory inquiries and examinations
• Maintain required records and documentation
• Detect and prevent fraudulent activities

Communication and Marketing

We use your information to:

• Send important service notifications and updates
• Provide customer support and respond to inquiries
• Send newsletters and educational content about trading
• Notify you about new products, services, and features
• Conduct market research and improve our Services

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business:

• Payment processors and banking partners
• KYC and identity verification services
• Technology infrastructure providers (hosting, analytics)
• Legal and compliance consultants
• Customer support platforms
• Marketing and communication service providers

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, including:

• Responding to court orders, subpoenas, or regulatory requests
• Complying with AML/CTF reporting obligations
• Protecting our rights, property, or safety
• Investigating fraud or security incidents
• Enforcing our terms of service and user agreements

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and obtain your consent where required by applicable law.

Security Measures

We implement comprehensive security measures to protect your personal information:

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law:

• Account information: Throughout your relationship with us and for 7 years after account closure
• Trading records: 7 years from the date of each transaction
• KYC documents: 5 years after the end of the customer relationship
• Communication records: 3 years from the date of communication
• Marketing data: Until you unsubscribe or withdraw consent

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your information during international transfers.

Access and Portability

You have the right to:

• Access the personal information we hold about you
• Receive a copy of your data in a portable format
• Request correction of inaccurate or incomplete information
• Update your personal information through your account settings

Deletion and Restriction

Subject to legal and regulatory requirements, you may have the right to:

• Request deletion of your personal information
• Restrict or object to certain processing activities
• Withdraw consent for marketing communications
• Object to automated decision-making processes

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law (typically within 30 days).

Cookie Preferences

You can manage your cookie preferences through:

• Our cookie consent banner on your first visit
• Your browser settings to disable or delete cookies
• Our cookie preference center (accessible via the website footer)

For more detailed information about our use of cookies, please refer to our Cookie Policy.